System of Amendment and Revision¶
Persons Responsible for Issuance of Amendments and Revisions to the QAM¶
All Nominated Persons will consult with the Head of Quality when they feel a revision is necessary to this QAM. The Head of Quality will then consult with the Head of Flight Operations regarding the revision. The Head of Flight Operations and Head of Quality may agree that a revision is not needed or may proceed with the revision process and refer the revision to the Quality Assurance Committee for approval.
The following Nominated Persons are responsible for any revisions to this QAM for the department that they oversee:
- The Head of Flight Operations is responsible for overseeing and the issuance of ALL revisions and amendments to the QAM;
- The Head of Quality will oversee revisions related to ACA’s Quality Assurance Manual relating to quality that is applicable to flight, ground operations and training topics;
- The Head of Flight Training will oversee revisions related to quality for ground and flight training for all Flight and In-Flight Service Representatives; The Head of Engineering will oversee revisions related to quality in the maintenance department and Part M.
- The Head of Ground Training will oversee revisions related to quality for all ground operations and ground training subjects for all ground operations employees and contracted ground handling companies;
- The Security Manager will oversee all quality related revisions for security and security training of ACA employees.
Note
The person making a revision to this Quality Assurance Manual is responsible for checking all other ACA manuals to ensure that the revision to the Quality Assurance Manual does not trigger a revision to another ACA manual. The person making the revision to the Quality Assurance Manual is responsible for making revisions to all other ACA manuals that have been affected by the Quality Assurance Manual revision.
Record of Amendments and Revisions with Insertion and Effective Dates¶
Record of Revisions¶
The person incorporating the revision(s) into the manual shall complete the Record of Revisions page. The pages identified with a change bar are either replacement pages or new (original) issued pages. Remove corresponding old pages and replace or add new pages. Remove pages marked DELETED; there are no replacement pages for deleted pages.
Completion Instructions “When receiving a revision, insert the “Date of the Revision”, insert the name to the “Inserted By” box and sign in the “Signature” box”.
| Revision No. | Date of Revision | Revised pages & breif explnation of what was amended or revised | Insert by | |
|---|---|---|---|---|
| Name | Signature | |||
| 1 | 15 Jiune 2016 | Revised all chapters to meet the requirements of CAAT | Mr. Jesse Lee Richard | Signature maintains in the paper copy. |
Record of Temporary Revisions¶
The person incorporating the revision(s) into the manual shall complete the Record of Revisions page. The pages identified with a change bar are either replacement pages or new (original) issued pages. Remove corresponding old pages and replace or add new pages. Remove pages marked DELETED; there are no replacement pages for deleted pages.
Completion Instructions “When receiving a Temporary Revision, insert the “Date Filed”, insert the name to the “Filed By” box and sign in the “Signature” box.
| TR No. | Effective pages | Date filed | Filed by | Signature |
|---|---|---|---|---|
| 1 | a CH 8 page 10 | 26 June 2016 | Mr. Jesse Lee Richard | Signature maintain in a paper copy. |
Amendment and Revision Page Control¶
The Page Header will reflect the Manual Issue Number, the Revision Number and the Date. See the example below.
| Quality Assurance Manual | Manaul issue no. 01 | |
| Revision: 01 | ||
| Date: 01/08/2016 |
Located in the footer at the bottom of each page are the Page Numbering which shows the QAS abbreviation and the Page Number.
The Revision Process¶
When a revision is required, Nominated Persons or the person overseeing the department may request a revision to the ACA QAM. The person will forward the revision request to the Head of Flight Operations and the Head of Quality stating the reason for the revision.
If a person overseeing the department requests a revision, they will follow their chain of command as depicted in the QAS, Organization and Responsibilities section, Organization Structure Diagram.
As an example, the Head of Quality may require a change to ACA’s to Risk Assessment process. The Head of Quality will advise the Head of Flight Operations of the revision. The Head of Flight Operations will call a Quality Assurance Committee meeting to discuss and deliberate ACA’s Risk Assessment process.
Once the revision of policies and or procedures has been agreed upon by the Quality Assurance Committee, the Head of Quality will compose the revision and then email or disseminate a draft of the revision to the Quality Assurance Committee for review. The Quality Assurance Committee may request changes or clarification on the drafts policies and procedures. The Head of Quality is responsible for the changes or any required clarification. Once a final draft is agreed upon, the Head of Quality will forward the revision to the Head of Flight Operations who in term will alert all affected employees of the revision via email or via the ACA employee website. All affected employees will print of the revision, sign and date the revision and forward the signed revision to their immediate supervisor. The supervisor will forward all employees signed revision to the Nominated Person overseeing the department. Nominated Person’s will advise the Head of Quality of all signed revisions and place all signed revisions in the employee file which will be kept until the employee leaves ACA.
Revision Notification Process of Employees at Home Base¶
Employees will read or be briefed in shift beginning department meeting prior to starting their work day.
Note
Revisions may be electronically signed if approved by the Authority.
If an employee is late in signing a revision, the Nominated Person overseeing the department will contact the employee to see if the employee required clarification of the revision. Al employees are required to sign each revision. The Nominated Person must ensure the employee signs each QAM revision and will make clear to the employee that the revision is “Quality Related” and important to the overall quality level of the ACA. The employee may request a meeting with the Flight Operations and Head of Quality if theydisagree with the revision.
Note
The person that is requesting the revision will be responsible for composing the draft and the dissemination of the draft to all Nominated Persons and will see the revision process through to completion.
Note
The QAS may be in an electronic format if approved by the Authority.
The Head of Flight Operations and the Head of Quality will maintain an up-to-date list of QAS manuals, together with copy numbers and locations or the name or title of the manual holder. It is the responsibility of the Head of Flight Operations and the Head of Quality to ensure that sufficient additional copies will be provided to ACA staff to ensure that all personnel have ready access to the QAS when required.
ACA personnel, who hold a copy of the QAS manual are responsible for and shall ensure that all revisions are incorporated, recorded. ACA personnel who are issued with a QAS will make the manual available for inspection when requested.
Revision Notification Process of Flight Crew Members Away from Home Base¶
If away from the main base of operations, the Pilot-in-Command shall check the company website and contact dispatch at the beginning of the duty day and confirm the flights status and if there are any new revisions to the QAM. If there is a new revision, the Pilot-in-Command and Flight Crew will print off a copy of the new revision and review it and sign the revision prior to engine start.
The Pilot-in-Command shall ensure that a copy of all signed revision(s) are onboard the aircraft prior to engine start.
The Pilot-in-Command will turn in all signed revisions to dispatch when returning to home base with the Journey Log(s) and any other records or logs.
Note
Revisions may be electronically signed if approved by the Authority.
Revision Notification Process of Employees Away from Home Base¶
If away from the main base of operations, the employee shall check the company website and contact their immediate supervision at the beginning of the duty day and confirm the new revisions to the QAM. If there is a new revision, the employee will print off a copy of the new revision and review it and sign the revision prior to starting their shift.
Note
Revisions may be electronically signed if approved by the Authority.
Handwritten Amendments or Revisions¶
Handwritten revisions or amendments will not be issued except in situations requiring immediate action in the interest of quality. The Head of Flight Operations is granted the responsibility of issuing a handwritten revision of amendments and shall use their best judgment when doing so. All other revisions or amendments will be in a printed format.
System for Annotation of Pages and Effective Dates¶
Permanent changes or revisions will be noted in the Record of Revisions along with the insertion date and the effective date. The List of Effective Pages will be updated and each revised page will be accompanied by a new “Effective Date” located at the bottom of each page of the QAM.
All text revisions will be indicated by a single black change bar located in the right margin of the page The revision change bar will be removed when the section is revised again. Only the most current revision will have the text border.
Any text that has been deleted will be referenced in the Revisions Section of this QAM along with a brief explanation of the text that was removed and why.
Each holder of an ACA QAM, or appropriate parts of it, shall keep it up to date with the amendments or revisions supplied by the Company.
ACA shall supply the Authority with intended amendments and revisions in advance of the effective date. When the amendment concerns any part of the QAM which must be approved in accordance with the regulations, this approval shall be obtained before the amendment becomes effective.
ACA shall incorporate all amendments and revisions required by the regulations and the Authority. ACA shall ensure that information taken from approved documents and any amendment of such approved correctly reflected in the QAM and that the QAM contains no information contrary to any approved documentation. ACA understands that this requirement does not prevent it from using more conservative data, policies or procedures.
List of Effective Pages¶
The List of Effective Pages and Record of Revisions Table are located at the beginning of the QAM. The List of Effective Pages Table includes Page Numbers, Dates, and Effective Dates with the Revision Number.
The List of Effective Pages will reflect the Page Number, the Date of the Amendment or Revision and the Revision Number for individual pages. The most recent revision will be highlighted in gray to make it easier to identify the most recent Amendment or Revision. The old gray highlight will be removed upon the QAM’s Amendment or Revision. See the example below.
| Page | Date | Revison No. |
|---|---|---|
| QAM Page-1 | 15 June 2016 | Original |
| QAM Page-2 | 15 June 2016 | Original |
| QAM Page-3 | 15 June 2016 | Original |
| QAM PAge-4 | 01 July 2016 | 01 |
| QAM Page-5 | 15 June 2016 | Original |
| QAM Page-6 | 15 June 2016 | Original |
| QAM Page-7 | 15 JUNE 2016 | ORIGINAL |
| QAM Page-8 | 15 June 2016 | Original |
| QAM Page-9 | 15 June 2016 | Original |
| QAM Page-10 | 15 June 2016 | Original |
Note
See Pages 5, 6 and 7 of this Chapter for the Record of Amendments and Revisions with Insertion and Effective Dates for the QAM.
Annotations of Changes to Charts and or Diagrams¶
All revisions or changes to diagrams, tables or images in this QAM will be identified by a revision bar to the right of the diagram or chart.
The changes or revisions to diagrams, tables or images will be noted in the Record of Revisions along with the insertion date and the effective date. The List of Effective Pages will be updated and each revised page will be accompanied by a new “Effective Date” located at the bottom of each page of the QAM.
Temporary Revisions¶
The same process for permanent revisions will apply to temporary revisions. The temporary changes or revisions will be noted in the Record of Revisions along with the insertion date and the effective date. The List of Effective Pages will be updated and each revised page will be accompanied by a new “Effective Date” located at the bottom of each page of the QAM.