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AC Aviation Quality Policy

Quality is one of our core business functions. We are committed to developing, implementing, maintaining and constantly improving quality strategies and processes to ensure that all our aviation activities take place under a balanced allocation of organizational resources, aimed at achieving the highest level of quality and meeting national and international standards, while delivering our services.

Our commitment is to:

  1. Support the management of quality through the provision of all appropriate resources that will result in an organizational culture that fosters the best practices, encourages safety through quality, encourages communication between all departments and actively manages the quality system.
  2. Enforce the management of quality as a primary responsibility of all Nominated Persons, department managers and employees.
  3. Clearly defines Nominated Persons and employees quality responsibilities in their assigned duties.
  4. Ensure and open door policy that ensures that no disciplinary action will be taken against any employee who discloses a quality, safety or compliance concern through the voluntary reporting system, unless such disclosure indicates, beyond any reasonable doubt, an illegal act, gross negligence, or a deliberate or wilful disregard of regulations or procedures as determined by the Head of Flight Operations.
  5. Complying with and, wherever possible, exceed, legislative and regulatory requirements and standards;
  6. Ensure that sufficient skilled and trained human resources are available to implement quality strategies and processes.
  7. Ensure that all staff are provided with adequate and appropriate aviation quality information and training are provided to all employees.
  8. Establish and measure our quality performance against realistic safety and quality performance targets.
  9. Continually improve our quality performance through management processes that ensure that relevant actions are taken and are effective.
  10. Ensure that our contract service providers systems and services that support our operations meet our quality standards.

All levels of management and all employees are accountable for the delivery of this highest level of quality starting with AC Aviation Accountable Manager.

AC Aviation Quality Assurance Manual Signature Page

Issue 00 Revision 00

Date: 01/03/2017

Attention

Original papaer copy maintain all signatures

Approval/Acceptance No.

Head of Flight Operations Name:

Singatue:

Head of Quality Name:

Signature:

Accountable Manager Name:

Signature:

CAAT Acceptance

Attention

Original paper contains all signatures

CAAT Approval Reference No.

Inspector Name:

Signature:

Director Name:

Signature: