Introduction¶
The Quality Assurance Manual enables AC Aviation to monitor compliance with CAAT requirements and the guidance set forth in ICAO Doc 9859 AN/474, (Quality Assurance Manual QAM) and the AOC issue by the CAAT.
- AC Aviation has taken into account human factors principles when creating the QAM. The Head of Quality shall ensure that the QAM is maintained in a form in which it can be used without difficulty.
- AC Aviation shall utilize our Quality Assurance System (QAS) to assess reported or discovered non-compliance related to AC Aviation flight and maintenance operations.
- AC Aviation QAS addresses the formal and systematic approach to overall quality and its related processes and activities rather than occupational quality, environmental protection, or customer service quality.
- AC Aviation will provide oversight for the quality of our contracted service providers policies and procedures. The Head of Quality will schedule audits and coordinated inspections for all contracted service providers to ensure compliance with AC Aviation quality standards.
- AC Aviation understands that we may issue a Quality Assurance Manual in separate volumes. With the approval of the Authority, copies of the Quality Assurance Manual may be distributed to Company personnel in an electronic format which may be accessed through AC Aviation employee’s website.